Make an enquiry

If you are having an issue or require some advice, feel free to contact us with details of your enquiry or request a call back using the contact form below.  Here you can also request an appointment to see one of our advisers in person in a bureau near you.

You can also get in touch with us in other ways: by e-mailing us directly at, visiting or calling our AlnessDingwall or Tain bureaux or using our live chat service.

For all e-mails we will try to respond within 3 working days.  For urgent help or advice, telephone our Alness, Dingwall or Tain offices during opening hours or contact Citizens Advice Direct outside our opening hours.

Please note: Although we can begin advising you by e-mail, often for the complex issues our clients face we require in-person meetings and/or referrals to other organisations and agencies to provide the best possible assistance for your issue.  E-mail is also not a secure way of transmitting sensitive personal information and we advise not including such information in your online enquiry.  You can find our more in our enquiry terms and conditions.

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