Our website aims to make it as easy as possible to use and navigate for people with aural/visual impairments, attempting to comply as fully as possible with the Web Content Accessibility Guidelines 2.0. This page outlines the measures we have taken to make our website as accessible as possible and tips on how to make the most out of the available options. If you have any queries or suggestions on how to make the website more usable, please get in touch with us via our Feedback form.
All images with meaningful content not described in adjacent text include an ALT attribute explaining and describing the image.
All links have been written to be clearly identifiable and to make sense in the context of the page.
You can change the font size by clicking on the magnify icon at the top of the page, which you can also click again to reduce the text size. If you increase the size of text here, your settings will be saved throughout your session on site. You can also use your browser to resize the text, please see Citizens Advice Scotland’s guide for more information on this.
We offer a high contrast mode by clicking on the circular icon at the top of the page, which can be reversed by clicking on the button again. Your contrast settings will be saved throughout your session on our site.
Our site includes text to speech support, simply highlight text you wish to be read out then click the speaker icon that pops up to hear it. Click to listen highlighted text! Our site includes text to speech support, simply highlight text you wish to be read out then click the speaker icon that pops up to hear it.
We offer a translation service of our website, courtesy of Google Translate. Please choose your preferred language from the drop-down menu in the page header. Your language settings will be saved throughout your session on our site.
For any downloadable documents, we aim to provide them in PDF or .doc formats where possible. PDF files can be opened by some browsers and by Adobe Reader. .doc files can be read by OpenOffice or Microsoft Word.